Privacy Policy

1. Introduction

Royal Getaways DR (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://royalgetawaysdr.com, browse our tour listings, contact us, or book an excursion in Punta Cana or other destinations in the Dominican Republic.

By using our website, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal information: Your name, email address, telephone number, and other contact details you provide when requesting information or making a reservation.
• Booking information: Your selected tour, preferred date, number of participants, pickup location, and other information necessary to organize your excursion.
• Payment information: Information related to your payment and transaction. Payments are processed through PayPal. We do not intend to collect or store your complete payment card details on our website.
• Technical information: Your IP address, browser type, device information, pages visited, and other website usage information that may be collected through cookies or similar technologies, where enabled.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support.
• Process and manage tour reservations and payments.
• Coordinate transportation, pickup arrangements, and excursion services.
• Send booking confirmations, schedule updates, and important service information.
• Process cancellations and refunds in accordance with our Cancellation and Refund Policy.
• Improve our website, customer experience, and services.
• Measure advertising performance and understand how visitors interact with our website, where applicable.
• Prevent fraud, protect our business, and comply with applicable legal obligations.

4. Payment Processing

We use PayPal to process online payments. When you make a payment, your transaction may be subject to PayPal’s privacy policy, security procedures, and applicable terms.

Royal Getaways DR does not control PayPal’s independent processing of your personal information. For more information, please review PayPal’s Privacy Statement at https://www.paypal.com/us/legalhub/privacy-full.

5. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, and measure the effectiveness of our marketing activities.

If Google Ads conversion tracking, Google Analytics, or other advertising technologies are enabled, these services may collect certain information about website visits and interactions, subject to their respective policies and applicable consent requirements.

You can manage cookies through your browser settings. Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.

6. How We Share Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business, including:

• PayPal and other payment service providers involved in processing transactions.
• Tour operators, transportation providers, and service partners who need relevant booking details to deliver your excursion.
• Website hosting, analytics, customer communication, and advertising service providers, where applicable.
• Government authorities or other parties when required by law or necessary to protect our legal rights.

We share only the information reasonably necessary for the relevant purpose, subject to applicable legal requirements.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill reservations, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer needed, we will take reasonable steps to delete or anonymize it, where appropriate and legally permitted.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.

You may also opt out of non-essential marketing communications by following the unsubscribe instructions provided or contacting us directly.

To submit a privacy-related request, please use the contact information below.

10. Third-Party Websites

Our website may contain links to third-party websites, including PayPal and external tour or travel resources. We are not responsible for the privacy practices of websites we do not operate. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and booking services are intended for people making travel arrangements, not for children to use independently. We do not knowingly collect personal information directly from children without appropriate authorization where required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact us:

Royal Getaways DR
Email: customerservice@royalgetawaysdr.com
Website: https://royalgetawaysdr.com
Location: Miches, Dominican Republic

**Last Updated: October 21, 2026**